Wir müssen reden...: Beratung von Menschen mit Hunden (German Edition) Book PDF, ePub eBook

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Book Descriptions:
Der Fokus dieses Buches liegt auf der Gestaltung des ersten Beratungsgesprächs. Berater aus dem Bereich Hundetraining erfahren worauf es ankommt, um in diesem entscheidenden Moment das Entstehen einer tragfähigen und vertrauensvollen Beratungsbeziehung zu ermöglichen und zu fördern. Fachlich fundiert, praxisnah und leicht verständlich werden hierfür die Grundsätzlichen Voraussetzungen geschaffen. Die Autorin informiert darüber, was Beratung eigentlich ist und geht auf verschiedene Situationen ein. Wie wird der telefonische Erstkontakt am besten gestaltet und wie das folgende erste Beratungsgespräch? Außerdem wird geklärt wie sich der Trainer am besten verhält, wenn er von einem Kunden in einer akuten Krise um Hilfe gebeten wird.
Dieses Buch ist ein Muss für jeden Hundetrainer, der Wert auf eine individuelle Beratung legt und seinen Kunden viel mehr als eine Anleitung zur Anwendung eines vorgefertigten Konzepts bieten möchte.

Wir müssen reden...: Beratung von Menschen mit Hunden (German Edition) by Nadin Matthews

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